Quote:
Originally Posted by Chris
I think it's very unlikely that the contract in this case was worked up by sales reps working in isolation from the manufacturing arm of the business (though I have been mired in those sorts of situations often enough). Given the gravity of the situation, this has got to have gone to the very top, where there are board members with oversight of the relevant parts of the business and the ability to answer questions as to the feasibility of what's being demanded.
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I have had good and bad experiences when contract negotiations go to the top to be honest. Our sales people get very worried when some members of the executive go into a customers site and start making promises no-one can keep
