Quote:
Originally Posted by Matthew
Well I spent 2 hours on the phone on Thursday tea time, apparently even though my contract says I was paying £24.74 its not fixed and they can put the price up.
The first person couldn't do anything and ended up put through to someone else, said best he could do was to recontract me which I was fine with and it would cost me 50p more a month, fair play. Said contract would be emailed out and told me my prices.
Anyway email comes in with contract on and its £21.74 fixed for 18 months so 3 less than what I am paying already! Not going to argue but so disorganised with it all.
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Your contract will probably be dated from the date you called and agreed to the new contract, so you will still see the affect of the price rise from March.
£21.74 + £3.50 = £25.24 which is 50p more than you were paying before.