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crazyronnie · 17-01-2021, 10:18

This is probably not the best place to ask this, but as its price increase related maybe someone here can advise me.

So like many Virgin Media customers i've been notified of a price increase which for me is around 6.01% per month. At the bottom of the email it says i should contact VM before the 10th of Feb to be able to cancel my contract without incurring any fees. I currently have Broadband, TV, and Landline from VM.

Community Fibre is set to go live on my road in the next week or two and i want to port my VM landline number over to Community Fibre's VOIP service as many friends and family especially the elderly ones have that number and have had that number since mid 90's.

However i have read, once i give VM notice to terminate my services, landline number porting doesn't work and will fail.

Here's my question can i start the number porting to another provider. Then on the 9th of Feb contact VM and say i want to cancel my services without incurring any charges?

17-01-2021, 10:18	#71
crazyronnie cf.addict Join Date: Oct 2009 Location: NW London Services: Virgin 360 1TB x2, Maxit TV, M Phone, Hub 5 @ 350/36Mb Posts: 374	Re: New price rises 2021! This is probably not the best place to ask this, but as its price increase related maybe someone here can advise me. So like many Virgin Media customers i've been notified of a price increase which for me is around 6.01% per month. At the bottom of the email it says i should contact VM before the 10th of Feb to be able to cancel my contract without incurring any fees. I currently have Broadband, TV, and Landline from VM. Community Fibre is set to go live on my road in the next week or two and i want to port my VM landline number over to Community Fibre's VOIP service as many friends and family especially the elderly ones have that number and have had that number since mid 90's. However i have read, once i give VM notice to terminate my services, landline number porting doesn't work and will fail. Here's my question can i start the number porting to another provider. Then on the 9th of Feb contact VM and say i want to cancel my services without incurring any charges?