Thread: General New price rises 2021!
View Single Post
Old 16-01-2021, 13:04   #64
daveeb
cf.mega poster
 
Join Date: Jan 2004
Location: Leeds
Posts: 1,457
daveeb has reached the bronze age
daveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze agedaveeb has reached the bronze age
Re: New price rises 2021!
Quote:
Originally Posted by SirThomas View Post
I've found this constantly and it's been an issue getting through to the UK recently (I've tried a few times but always get India). I'll have to try again in the mornings as it has always been afternoon when I've called.
Retentions always used to be UK based.

It seems the UK staff have access to a different billing system, as they've told me before that 'loyalty discounts' are separate from the main bill/discounts - which confuses the hell out of the offshore staff!

Tom
I always ring retentions early morning (9 ish) and have never been put through to offshore yet. I realise I've probably just hexxed it and will never get through to the UK centres again.
daveeb is offline   Reply With Quote