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Old 13-12-2020, 12:52   #397
spiderplant
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Re: Virgin TV 360 users (Horizon)

Quote:
Originally Posted by Bob View Post
And this audio sync bug that doesn't seem to have been officially acknowledged by Virgin. Not sure how wide spread it is and whether it affects only those who upgraded their V6 boxes with external amplifiers. But every day you turn the box on, the audio/video is out of sync to a different degree and needs to be manually adjusted. I think I've found a solution but it's a bit annoying.
It is a known error. Until it's fixed, I'd recommend leaving the audio delay setting at zero, and changing your TV picture settings to reduce the video processing delay instead. High frame rate settings are often the culprit. Changing settings like film mode and game mode can also help.

If you do have an amp, it might also have an audio delay setting you could use.
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