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Old 10-12-2020, 21:19   #378
RichardCoulter
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Join Date: Jan 2008
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Re: Virgin TV 360 users (Horizon)

Quote:
Originally Posted by BenMcr View Post
Pricing is the same as today it has been since the Summer for additional boxes. You will get a manned install for any 360 mini boxes if you need it. Covid-19 secure rules allowing.

And although some of the box features may work over the home network rather than a coax connection, Virgin Media won't supply it without a full install. A box not connected to coax throws up all sorts of errors in diagnostics and I'm honestly not sure how the 360 platform deals with it from a customer perspective. It's not a planned scenario.
How much would it cost to have a second box installed at the same time as time as the main TV360 for existing customers? Does it matter if the new software is installed OTA onto a V6 and wouldn't normally require an engineer visit?

Am I right to assume that the main & secondary box are included in the installation and subscription costs for new customers?

Thanks.
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