[Sephiroth]

Originally Posted by Stephen

Perhaps most people will be savvy enough to book slots rather than turning up and queuing.

It's not generally how people work when they go into town or a shopping centre.

And the Apple model wasn't that hot either when I booked a technician slot. Sure, they had a well developed method and they called you out of the queue when they were ready - half an hour after the appointment time.

I suppose JL could have those who have booked queuing at one door and Hoi Polloi at another door, street configuration permitting.