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Re: Changes on the High Street
Quote:
Originally Posted by Sephiroth
How stupid is that? Normal people expect to be in the queue (like with supermarkets) and go in when they reach the head of the queue.
The JL lady on the phone said that people with a booked slot will "jump the queue". The bad feeling this will cause is obvious. Not the way to do the right thing for customers.
I hope all you're doing is interpret and don't agree with it.
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Hope all you want - I’m trying to explain what I think they are trying to do.
You have to understand the world doesn’t revolve around your interpretation of what companies/people are doing, and others are allowed to have different opinions without being berated.
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