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Re: Petition to highlight/embarrass Virgin Media into improving the way that they tre
Quote:
Originally Posted by RichardCoulter
Good idea heero, i'll bear that in mind after Ofcom get back to me 
---------- Post added at 17:50 ---------- Previous post was at 17:47 ----------
...or if it's because the customer is being denied service because they belong to one of the protected groups a la the gay cake incident.
I've also been sent this link by someone that others may find useful too:
https://customerserviceaction.com/co...TlRcXGyJYOq0MI
---------- Post added at 17:54 ---------- Previous post was at 17:50 ----------
I thought of that, but i'm still in contract. Also, the complaints about not being able to get through also include cancellations/retentions!!!
If nothing is done by the end of this week it will have been a month without services, so I think I could leave due to their breach of contract, but will have to check with our legal people first.
---------- Post added at 17:57 ---------- Previous post was at 17:54 ----------
My phone stopped working and has gone in for repair, unfortunately the cheapo phone i've borrowed doesn't have this facility (and I use a tablet). Do you know if you can make calls from a tablet?
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Doesn't matter if they are nor providing you the agreed service the contract is null and void you can walk away penalty free.
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