I'm sure when a network fault hits them they will get swamped with calls - but an isolated tv box fault on a normal day should give an fast reply.
The member of staff I spoke to today was still working from home - so things are still not back to normal.
Having lots of problems will not put you on the naughty step - but continual slagging them off in various forums and taking legal action might.
Quote:
Originally Posted by admars
lol, i doubt that's true, but if it were I don't think i've had enough problems since I've been with them to be on the naughty list  |