Quote:
Originally Posted by RobboEdin
Not true.
I’m personally surprised that Richard hasn’t invoked his close senior contacts within Virgin Media to get this fixed and negotiated a contract reduction in price and goodwill payment.
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The guy I knew that worked there has now moved on. I've already had a really good deal put in place as part of an an out of court settlement for the issues I suffered after a data breach. When it's sorted, I will expect to be compensated for the loss of service though.
---------- Post added at 18:34 ---------- Previous post was at 18:34 ----------
Quote:
Originally Posted by ozsat
It took them less than a minute to answer when I called them on faults on Thursday with a techincal issue.
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Was that for your TV?
---------- Post added at 18:35 ---------- Previous post was at 18:34 ----------
Quote:
Originally Posted by GrimUpNorth
If it's been unusable for best part of a fortnight, maybe you could get rid of the TV and save yourself some money.
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I've found that if you stop one service, you lose all your discounts, meaning that It's no cheaper or is even more expensive!
---------- Post added at 18:36 ---------- Previous post was at 18:35 ----------
Quote:
Originally Posted by Mr K
Stop your direct debit, you'll suddenly find them very contactable  |
