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Old 30-10-2020, 17:13   #8
carrieann
cf.member
 
Join Date: May 2004
Location: Bedfordshire, UK
Services: NTL: TV + Family Pack, 2MB Broadband, Landline
Posts: 45
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Re: Help, how do I get through to VM to discuss reducing my bill at the current time?

I managed to get through eventually, many thanks for your replies. Very helpful, friendly man who has managed to give me a good deal. Like you, oliver, I have a hearing problem (tinnitus) and using the phone aggravates it, even on hands free, so I was worried about hanging on for too long.
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