Cable Forum - View Single Post - Help, how do I get through to VM to discuss reducing my bill at the current time?

Inactive Digital · 30-10-2020, 14:17

That is a long wait. There are messages in My Virgin Media saying some of there call centres are still closed. Phone lines will be busier at lunchtime and early evening. I'd suggest trying mid-afternoon or mid-morning, the wait to get through should be shorter.

30-10-2020, 14:17	#2
Inactive Digital cf.addict Join Date: Aug 2016 Services: VM broadband and Stream. O2 Posts: 484	Re: Help, how do I get through to VM to discuss reducing my bill at the current time? That is a long wait. There are messages in My Virgin Media saying some of there call centres are still closed. Phone lines will be busier at lunchtime and early evening. I'd suggest trying mid-afternoon or mid-morning, the wait to get through should be shorter.