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Originally Posted by alanbjames
Just rang virgin in regards to this offer and was told its only open to certain people in certain areas and if ur one of them u will get an email inviting u to free upgrade.
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It says that in the ISPReview report.
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In the associated email customers, at least those who have received the message (it’s being done in a phased way, so if you haven’t got the message then you can’t benefit.. yet), are told: “We are upgrading your current broadband kit for a new Hub 4. Your existing Hub will be automatically deactivated six days after the install date for your new Hub 4.”
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