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Old 20-10-2020, 08:45   #4266
jonbxx
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Join Date: Jan 2004
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Age: 54
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Re: Brexit-Transitional Period Ends 31/12/20

I was in a fun meeting with one of my customers Yesterday which included communicating 2021 pricing. We have been trying to hold off as long as possible as we didn't know what would be in place next year but finally, we have had to price for no deal.

The feedback from the customer was that our estimate of extra distribution and fulfillment costs were low compared to our competitors even though they contributed 40% of our price rise for sales to the customers UK site. We should have charged more!

They definitely noticed the percentage difference in rise between their UK site and their site in Spain though!
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