Cable Forum - View Single Post - General Cancellation

bubblegun · 17-10-2020, 10:19

I would suspect that due to monthly billing cycles - you pay the same day every month - and 14 days to do a refund, then 45 days may be cited by OFCOM somewhere as a reasonable maximum time for a refund to get to your bank after you cancel.

Sky have the same policy although this only really happens on accounts with phone and broadband.

17-10-2020, 10:19	#15
bubblegun cf.addict Join Date: Jan 2008 Location: Earth Services: Virgin TV 360 Virgin 500Mb FTTP -AX86+AC86U AIMesh - O2 Mobile Posts: 421	Re: Cancellation - Final Bill I would suspect that due to monthly billing cycles - you pay the same day every month - and 14 days to do a refund, then 45 days may be cited by OFCOM somewhere as a reasonable maximum time for a refund to get to your bank after you cancel. Sky have the same policy although this only really happens on accounts with phone and broadband.