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Old 03-10-2020, 12:01   #97
RichardCoulter
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Join Date: Jan 2008
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Re: Data Breach Incident

Quote:
Originally Posted by spiderplant View Post
"The database was used to manage information about our existing and potential customers in relation to some of our marketing activities.
No financial details were included in the database which was accessed"
https://www.virginmedia.com/help/data-incident
Thanks for that SP. It seems that Lloyds were right the first time then in that the scammers were stabbing in the dark and hoping that the person banked with whoever they were claiming to be. They probably said 'Lloyds Banking Group' to hedge their bets as that covers more than one bank. Their fraud division did say that they would never introduce themselves as such though, but would state the name of the division where they were from.

---------- Post added at 11:57 ---------- Previous post was at 11:54 ----------

Quote:
Originally Posted by Pierre View Post
That was....laugh out loud funny!
She didn't do this to my knowledge before the incident (on Facebook anyway). I see nothing funny about a young lone parent being scammed out of money on her birthday, but everyone's humour is different I suppose.

---------- Post added at 12:01 ---------- Previous post was at 11:57 ----------

Quote:
Originally Posted by Sirius View Post
Maybe some have such a hatred of VM they will blame them for anything they can even when it is proved that the data breach did NOT include any passwords or financial details, such as bank account number or credit card information.
Neither her or myself "hate" VM to my knowledge, what a bizzare thing to come out with. I am annoyed that they treated the security of our personal data in such a shabby manner, but they have apologised and compensated me for the incident without any formal proceedings being needed. I have accepted their apology and agreed to a further contract upon agreement of a much better deal.
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