Quote:
Originally Posted by Hugh
Supposition, not proven fact.
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The Lloyds Banking Group chap did say that they had wondered how the scammers knew that people had accounts with banks owned by the LBG or if they were doing it randomly and just kept getting lucky.
I explained the problems i'd had as a result of the Virgin Media data breach and he thanked me for solving the puzzle. Apparently, they are using the sort codes held by VM to identify who we bank with. Then, they call the person on the phone number held by VM after spoofing their originating number to appear to be from the bank that the VM customer uses.
They let it be known that they have more information about you to try and make the call sound more authentic e.g. they will ask for you by your full name or offer to call you on your mobile if it's more convenient.
I posted a warning on facebook to alert others and a friend (who uses VM & banks with Barclays) said that she had been caught out by them two days ago (on her birthday of all days).