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Old 28-09-2020, 12:14   #6
SonicMaster
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Join Date: Nov 2016
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Re: VM Catch Up - What Package Tiers?

Quote:
Originally Posted by cheekyangus View Post
Most of the Catch-up content, if not all (it seems like it), is now HD-only. I can access other Discovery-owned channels Catch-up content, and it's only in HD. It's jist the main Discovery Channel...and I'm 90% sure I was able to very recently.
This is an recurring issue with VM, as ufortunately the technical team at VM keep making the same mistake over and over again.

VM has gradually been making the Catch Up content for all their channels HD, either from SD to HD, or from a mix of SD and HD, to HD only. In doing this they keep locking lower tier customers out.

It's happen every single time... I experienced the issue when they upgraded Comedy Central, MTV, FOX, TLC & various other channels. It has happened with some of the Sky channels too.

The only way to get it fixed seems to be repeatedly raising the issue in VM's customer forum or asking spiderplant to kindly step in and raise a ticket for it.
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