Utility companies that ring as a 'final check' a few days before coming out to do some work . . asking a few questions:
Confirm name & address - yeah ok
Confirm phone number - erm, it's a landline, you've just rang it and I confirmed name & address
Do we supply any other services? - No, but why the silly question?
How do you pay your bill? - Does it not say on the screen in front of you? - Yes but we have to ask these questions - That's ridiculous
Can you confirm the amount on your last statement? - Is that information also on the screen in front of you? - Yes, but we have to - Go away, bye *click*
Not fussed if they turn up or not now, will probably change supplier.
Getting absolutely fed up with having to go through 20 questions every time I answer the damn phone
