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ScottishSteve · 02-09-2020, 14:16

I just had an email to say

There was a glitch in our last email that stopped you from getting our new TV experience, at no extra cost. Sorry about that. Let’s try it again.

So I click the link and low and behold

Please call us about your upgrade

We're really sorry, but we won't be able to sort your upgrade through our website. Instead, please give us a quick ring so we can go through the details with you.

I think I will pass as I have 2 V6 boxes, don’t want to be cutting my recording capacity in half anyway for what is essentially a change of software.

02-09-2020, 14:16	#32
ScottishSteve cf.addict Join Date: Jan 2019 Posts: 445	Re: Virgin TV 360 users (Horizon) I just had an email to say There was a glitch in our last email that stopped you from getting our new TV experience, at no extra cost. Sorry about that. Let’s try it again. So I click the link and low and behold Please call us about your upgrade We're really sorry, but we won't be able to sort your upgrade through our website. Instead, please give us a quick ring so we can go through the details with you. I think I will pass as I have 2 V6 boxes, don’t want to be cutting my recording capacity in half anyway for what is essentially a change of software.