Quote:
Originally Posted by GrimUpNorth
It's might be worth a phone call - I forgot once and the payment was a day late - phoned NatWest and they waved the late payment fee and refunded 75% of the interest as they could see we normally pay the balance in full.
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I can't be arsed with a phone call to be honest so I will just pay the £29 charges, and hopefully not forget next time.