Cable Forum - View Single Post - Superhub Hub 3 not starting- no internet

Brunel · 02-08-2020, 23:52

Lots of these this am: ToD request sent - No Response received;CM-MAC=18:35:d1:33:20:6b;CMTS-MAC=04:62:73:e4:db:1f;CM-QOS=1.1;CM-VER=3.0;

No internet or voip 'phone.
Downstream/ upstream all appeared normal.
Rebooted several times, still the same.
Pinhole re-set, same.

Slightly painful call to Virgin, they offered to send new router (click& collect)... accepted

Re- booted circa midday, all back to normal, been ok since then.

02-08-2020, 23:52	#1
Brunel Chief Mechanical Engineer Join Date: Jul 2014 Location: WEST RIDING of YORKSHIRE. Services: V.M. M. 125 November 6 2018. Finally connected. Posts: 262	Hub 3 not starting- no internet Lots of these this am: ToD request sent - No Response received;CM-MAC=18:35:d1:33:20:6b;CMTS-MAC=04:62:73:e4:db:1f;CM-QOS=1.1;CM-VER=3.0; No internet or voip 'phone. Downstream/ upstream all appeared normal. Rebooted several times, still the same. Pinhole re-set, same. Slightly painful call to Virgin, they offered to send new router (click& collect)... accepted Re- booted circa midday, all back to normal, been ok since then. Last edited by Brunel; 02-08-2020 at 23:58. Reason: spelling + xtra info.