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Old 30-07-2020, 21:50   #5
fizzyade
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Join Date: Aug 2019
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Re: VM Business service over last few days

Quote:
Originally Posted by ccarmock View Post
I am on the VM Business service, with 5 static IP addresses, also fed from New Malden. No issues experienced here....
And if you traceroute to 1.1.1.1, do you see ICMP responses from the intermediate hops?

This is the issue I'm having at the moment, to me to looks like the VM network is dropping certain ICMP packets, specifically type 11 seems to have gone AWOL.

Below is the result of a trace to 1.1.1.1 from my machine *but using a VPN*, here I'm seeing the TTL exceeded responses, switch off the VPN and the TTL exceeded responses disappear (yes, I know it's a different route, but I can't get any TTL exceeded responses via virgin to any destination I've tried).

Initially I thought something had gone wrong with my gateway or something on my network, but using the diagnostic tool on the Hitron and running a traceroute there has exactly the same issue.

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