Cable Forum - View Single Post - 200M Only 8 Downstream channels, and getting 200Mbps, not the promised 400Mbps.

oscarandjo · 21-06-2020, 01:04

So I raised the complaint on the phone (29/05/2020). I was told I'd get a callback within 2 days. I didn't.

Then I got a letter on 10/06/2020 saying "we've been trying to get in touch" and supposedly weren't able to. They said to text a code to a number to arrange another callback. I did so, and again have heard nothing back.

This company is suck a p***take, I can't even raise a complaint.

21-06-2020, 01:04	#18
oscarandjo cf.member Join Date: May 2020 Posts: 36	Re: Only 8 Downstream channels, and getting 200Mbps, not the promised 400Mbps. So I raised the complaint on the phone (29/05/2020). I was told I'd get a callback within 2 days. I didn't. Then I got a letter on 10/06/2020 saying "we've been trying to get in touch" and supposedly weren't able to. They said to text a code to a number to arrange another callback. I did so, and again have heard nothing back. This company is suck a p***take, I can't even raise a complaint.