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BenMcr · 04-06-2020, 08:42

Both Netflix and Prime Video are on TiVo in multiple countries including the US, so if I had to guess, it's that they have working with TiVo to set up appropriate bits within their app for it to work.

Netflix has been around so long on TiVo that it has it's own part of the Settings menu!

I would think similar work will have been done when the iPlayer app came to Virgin Media, as part of the BBC's requirement that it was the only place to hold Catch Up for Connected devices. If they mandated that Virgin Media could only have the app on TiVo, the BBC would need to ensure TiVo could see content within the apps. But that's then the likely reason why newer features of iPlayer don't appear in the searches at the moment - original iPlayer was Catch Up only, so that's all TiVo sees.

However all of those apps, and the VM Store too, are 'clean' sources of content e.g. Netflix is it's own source of content. Whereas content that's in My5 exists both within the app itself and within VM On Demand and Catch Up, but only exists in that way on the V6.

So Virgin Media can't for instance, swap all On Demand for 5 across to the app as it's not on TiVo. But on the V6 if both the app and On Demand existed, you'd get two included sources of the same thing.

I've thought it's the same reason why the ITV app content doesn't yet show. Not only may you have the above, but you've also got the ITV / STV apps which will hold different content depending if you're in Scotland or not, which is another added complexity

I'm sure that once Virgin Media can work all this out with the broadcasters, then they'll appear properly. But that's a combination of work from both sides.

04-06-2020, 08:42	#720
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Changes to Virgin TV (2020) Both Netflix and Prime Video are on TiVo in multiple countries including the US, so if I had to guess, it's that they have working with TiVo to set up appropriate bits within their app for it to work. Netflix has been around so long on TiVo that it has it's own part of the Settings menu! I would think similar work will have been done when the iPlayer app came to Virgin Media, as part of the BBC's requirement that it was the only place to hold Catch Up for Connected devices. If they mandated that Virgin Media could only have the app on TiVo, the BBC would need to ensure TiVo could see content within the apps. But that's then the likely reason why newer features of iPlayer don't appear in the searches at the moment - original iPlayer was Catch Up only, so that's all TiVo sees. However all of those apps, and the VM Store too, are 'clean' sources of content e.g. Netflix is it's own source of content. Whereas content that's in My5 exists both within the app itself and within VM On Demand and Catch Up, but only exists in that way on the V6. So Virgin Media can't for instance, swap all On Demand for 5 across to the app as it's not on TiVo. But on the V6 if both the app and On Demand existed, you'd get two included sources of the same thing. I've thought it's the same reason why the ITV app content doesn't yet show. Not only may you have the above, but you've also got the ITV / STV apps which will hold different content depending if you're in Scotland or not, which is another added complexity I'm sure that once Virgin Media can work all this out with the broadcasters, then they'll appear properly. But that's a combination of work from both sides.