Quote:
Originally Posted by SonicMaster
That's incorrect ScottishSteve.
This has absolutely nothing to do with the free channels for a month during lockdown.
I think you are getting Catch Up and Box Sets confused.
Catch Up content is available for all channels included in their packages, so as a Mix TV customer my package includes all of the affected channels, live and in Catch Up.
|
Not at all getting the two confused but the catch up service on the above channels may be exclusive to HD subscribers on higher packages.
It may include the linear channels but that doesn’t automatically mean you would get the catch up and on demand content.
The best bet for clarity is to go through to ‘thinking of cancelling’ and tell them this is why.
No engineer visit is going to sort it that’s for sure.
Hope you get to the bottom of it.