Had slow loading web pages twice, with Chrome saying no internet connection, however SH3 remained on. According to VM service status page for area 30 (Teesside) it's affecting broadband and interactive services and should be resolved 28th April 00:00
There is a message from VM
https://www.virginmedia.com/help/outage
Latest update
Time of update: 20:30
Our teams are urgently looking into the issue and will work flat out to fix it the moment the problem is fully identified. We know how frustrating this is and we apologise.