Quote:
Originally Posted by Hugh
It’s easy to be a Monday morning quarterback - hindsight is always 20/20...
Learning from our mistakes is the important thing, not pillorying people for them.
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I agree absolutely. I was once told that it is very rare that people do a job badly on purpose and that has stuck with ever since. Failures may be due to insufficient or incorrect information, misguided beliefs, insufficient authority to act and incorrect systems/tools. Malicious intent is very rare.
Now, once things have blown over, there should be a period of reflection, understanding what worked, what didn't and what could be improved if this happens again.
Now, if the lessons learned are not taken on board and acted on, that is a different story - we need to consider strongly if the people in charge are in the right jobs....