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Russ · 14-04-2020, 12:35

#1stWorldProblems

As some are aware, I'm a paralegal specialising in personal injury as well as clinical negligence cases.

There is a difference between clinical negligence, and clinical complaints.

My employer specialises in and can help with the former. The NHS' own Patient Advisory Liaison Service deals with the latter.

Long waiting lists, NHS departments losing your notes, perceived nasty/arrogant/argumentative/ignorant NHS staff are all unfortunate and understandably annoying occurrences, but are not clinical negligence. No compensation is available or will be awarded for confirmed examples of these.

Also, to pursue a clinical negligence case the Law states it needs to be brought about within 3 years of the date you were made aware of something having gone wrong. This is not "company policy", neither is it "more proof that solicitors are in league with the NHS". It is the Law.

Finally, a Law firm can only take instructions from the Client, ie the person whose name will be on the compensation cheque. It doesn't matter if your partner "always deals with things for me". The only exceptions are when the Client is under 18, lacks mental capacity to deal with such issues and a Power of Attorney is in place or if the Client is deceased (in which case we deal ONLY with the next of kin or Executor).

The number of people who fail to grasp all this, despite having had it explained to them several times......

14-04-2020, 12:35	#6393
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Moans and Pet Hates part 8 #1stWorldProblems As some are aware, I'm a paralegal specialising in personal injury as well as clinical negligence cases. There is a difference between clinical negligence, and clinical complaints. My employer specialises in and can help with the former. The NHS' own Patient Advisory Liaison Service deals with the latter. Long waiting lists, NHS departments losing your notes, perceived nasty/arrogant/argumentative/ignorant NHS staff are all unfortunate and understandably annoying occurrences, but are not clinical negligence. No compensation is available or will be awarded for confirmed examples of these. Also, to pursue a clinical negligence case the Law states it needs to be brought about within 3 years of the date you were made aware of something having gone wrong. This is not "company policy", neither is it "more proof that solicitors are in league with the NHS". It is the Law. Finally, a Law firm can only take instructions from the Client, ie the person whose name will be on the compensation cheque. It doesn't matter if your partner "always deals with things for me". The only exceptions are when the Client is under 18, lacks mental capacity to deal with such issues and a Power of Attorney is in place or if the Client is deceased (in which case we deal ONLY with the next of kin or Executor). The number of people who fail to grasp all this, despite having had it explained to them several times...... __________________ From Jim Cornette: “Ty, Fy, bye”