Quote:
Originally Posted by Huxie
Following the advice/link provided on here I filled in the form to pause Sky Sports and BT Sport and the credit has just appeared in my account - £25 for Sky and £9.25 for BT (I’m currently on the VIP package @£103.50pm).
Thanks for the heads up.
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Quote:
Originally Posted by Huxie
Sunday 29/03/20 (10:02am for the pedants amongst us  ) |
.. and today I received a confirmation email from Virgin Media:
Hello Huxie,
Just a quick email to confirm that we’ve now paused your Sky Sports and BT Sport payments. Thanks for bearing with us while we got this sorted.
We’ll be adding two different credits to your bill – look out for ‘Sky Sports credit’ and ‘BT Sport credit’.
We’ll keep your Sky Sports and BT Sport payments paused until the action resumes, and you won’t need to do anything to start enjoying it again. During this paused period, you’ll still be able to watch Sky Sports and BT Sport channels.
For help with anything else, please use our website for help and support – start here. As virus quarantine measures have closed some of our call centres, we’re asking that our customers work with us and only call if they have an urgent query that can’t wait.
Take care,
The Virgin Media team