Quote:
Originally Posted by Raider999
You may well be correct, but if that is the case - how do you realise these credits if your next bill isn't reduced?
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It's a credit on your account (i.e. Virgin "pays" part of the bill - in my case £26.50). The amount of your bill is reduced by the amount of the credit and your direct debit adjusted to take only the reduced amount.
On your bill it's included in the "Usage Charges" as a credit adjustment rather than under the package cost as a discount.