Thread: VOD Netflix/Streaming Services
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Old 16-03-2020, 14:46   #7399
OLD BOY
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Join Date: Mar 2008
Location: Wokingham
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Re: Netflix/Streaming Services
Quote:
Originally Posted by iadom View Post
Anyone else had their Netflix subscription via VM cancelled without any warning?

I did notice that my last VM bill notification had reduced by a few £££’s but had no idea why.

I have just received an email, apparently from Netflix which reads thus.

‘Unfortunately, Virgin Media has let us know that your account could not be billed through your Virgin Media subscription. We are cancelling your membership, effective from Monday, 16th March 2020.
If you have any billing questions please contact Virgin Media.
Obviously we'd love to have you back. All you have to do is restart your membership.’

I haven’t authorised any cancellation?

Jim.
Sounds to me that you are paying Virgin Media by way of a card that has expired. I cannot think of any other explanation, provided you still have money in the bank and you haven't exceeded any limits on your cards.

Check it out, that could well be the explanation.
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