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Old 16-03-2020, 11:32   #7397
iadom
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Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
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Re: Netflix/Streaming Services

Anyone else had their Netflix subscription via VM cancelled without any warning?

I did notice that my last VM bill notification had reduced by a few £££’s but had no idea why.

I have just received an email, apparently from Netflix which reads thus.

‘Unfortunately, Virgin Media has let us know that your account could not be billed through your Virgin Media subscription. We are cancelling your membership, effective from Monday, 16th March 2020.
If you have any billing questions please contact Virgin Media.
Obviously we'd love to have you back. All you have to do is restart your membership.’

I haven’t authorised any cancellation?

Jim.
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