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Originally Posted by telegramsam
All football matches have been suspended until at least 3rd April. I just can't see Sky nor BT suspending subs for sports channels though but I do think it would be the right thing to do.
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People are already asking Sky and BT on social media what happens to their subscription whilst pretty much all live sport is suspended indefinitely. So far no reply. People can of course cancel but have to give 30 days notice. Under the circumstances consumers should be allowed to cancel with no notice in my humble opinion.
It gets tricky depending on your deal. Now TV were selling 9 month premiership season passes in August last year. If the season is over surely they can claim some money back? Alternatively if the season is extended by a month will customers get the extra month free?
It's totally unprecedented. It's not Sky or BTs fault but at the same time it's not the customer's fault either. Something will need to be decided as people can't be expected to pay for a service that fails to deliver it's main selling point, live sport.