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Re: Long Term Oversubscription Fault
A couple of things.
Ring up and register a formal complaint, that you're not getting what you paid for, and there is no perceived resolution.
At the same time, raise it on the @virginmedia twitter feed
Ask for credit for the time you haven't been getting the service you paid for.
Escalate and ask for a firm resolution date.
Plan B - see if BT (other suppliers available) fibre is available in your area.
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Last edited by Hugh; 24-01-2020 at 12:20.
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