Quote:
Originally Posted by OLD BOY
It's not exactly rocket science, old bean.
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Is it? Are Sky going to go out to test every piece of kit during peak internet usage periods to identify if it’s a Wi-fi issue or the ISP? Are they going to take forward the complaint if the ISP isn’t living up to expectation? Is the customer going to walk away during a cooling off period? Or is it going to be a spreadsheet exercise then you are on your own?
How many people are going to be disappointed, or have to pay a price premium to upgrade their broadband when Sky could/should have just gave them a dish?
How many people are going to be disappointed their broadband becomes virtually unusable as the Sky Q hogs the majority of their bandwidth.
It’s a huge reputational risk to try to deliver this and fail. The question remains if it’s that easy why are Sky, with their shareholder obligations,
not doing it?