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spiderplant · 07-09-2019, 08:48

V401 means the connection between the boxes isn't fast enough. Start by rebooting your SuperHub. If that doesn't resolve it, you'll have to work on improving the Wi-Fi signal strength by moving stuff (or better still, used wired connections)

This isn't related to pixellation on channels. That's a signal problem on the co-ax cable. Make sure the connectors are tight. You'll have to book a tech visit if it still happens.

07-09-2019, 08:48	#3
spiderplant cf.mega poster Join Date: Jun 2003 Posts: 9,018	Re: What does a V401 code signify? V401 means the connection between the boxes isn't fast enough. Start by rebooting your SuperHub. If that doesn't resolve it, you'll have to work on improving the Wi-Fi signal strength by moving stuff (or better still, used wired connections) This isn't related to pixellation on channels. That's a signal problem on the co-ax cable. Make sure the connectors are tight. You'll have to book a tech visit if it still happens.