Cable Forum - View Single Post - 100M Can someone from vigin contact me please

neilo · 04-09-2019, 12:53

To be fair to virgin, I signed up a month ago on one deal, then two days later there was a much much better deal advertised and I phoned them up and they swapped me straight over to it. I think the chap said I have 14 days to cancel so rather than cancelling and redoing it all, he just switched it over. And it was all correct on the first bill. No one was more surprised than me as I previously left Virgin over unbelievably poor Customer Service. But they got it spot on this time.

04-09-2019, 12:53	#8
neilo cf.addict Join Date: Nov 2008 Location: Brizzle Services: V6, 350mb Broadband, Phone Posts: 359	Re: can someone from vigin contact me please.. To be fair to virgin, I signed up a month ago on one deal, then two days later there was a much much better deal advertised and I phoned them up and they swapped me straight over to it. I think the chap said I have 14 days to cancel so rather than cancelling and redoing it all, he just switched it over. And it was all correct on the first bill. No one was more surprised than me as I previously left Virgin over unbelievably poor Customer Service. But they got it spot on this time.