Maybe I'm wrong in this but I vaguely remember someone saying you can do something in the Settings menus to "refresh" what your package is on the box if something is not showing correctly.
If this is true, can someone please post the procedure as this would surely mean a call to VM's call centres wouldn't be necessary.
---------- Post added at 15:26 ---------- Previous post was at 15:18 ----------
I just noticed
ozsat posted the procedure I was referring to above on The Rook thread.
So I'll just copy'n'paste what they put there.
Quote:
Try this - it might help:
On the V6 go to: Help & Settings -> Help -> Virgin TV -> Virgin TV Trouble Shooting -> Check for Missing Channels -> Missing Channels.
It sometimes works and refreshes your authorised list of channels - which is the first thing CS will try.
Sometimes get an error message though.
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