Quote:
Originally Posted by denphone
l just phoned customer services and after l told her clearly what the problem was her security questions staggered me as first of all she wanted my bank sort code  and then after l politely refused as l told her this is not a question she should be asking and then she asked me how much our bill is each month which is another question they should be asking as all they ask for is a security passward.
And to it that she clearly had no idea what she was talking about as well and this is the worse customer service call in my time as a customer.
Clueless and not knowing what she was doing is being nice to her. |
Why don't you install an email client instead of relying on webmail?
Thunderbird is a good one that comes to mind.
---------- Post added at 14:49 ---------- Previous post was at 14:47 ----------
I've just logged in via the email link, i selected my email ends in virginmedia so try that.
If your email address ends in @virginmedia.com
click here