Quote:
Originally Posted by Rob King
I got the V. Vip package last week with 500mb and spent 90 minutes with tech guys as I can only reach 360mb also the free sim I was going to use as I just ended my contract with virgin mobile I was told I can't swap my number over ( which I was told I can when swapping over package) so don't know what to do i even got a spare v6 box which I'll never use as only have 1 TV in the house anyone else having problems?
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No problems. I'm getting 550+ Mb downstream consistently 24/7 and 36Mb upstream. My SIM retained the existing number by request.
Everything was set up by an on-shore call centre where each operative is trained to deal with all aspects of your bundle + mobile, activation etc. I got the cheapest deal of £99 for one year even though I am an existing customer.
BTW Are you connected by ethernet when you do your speed test?