Thread: Tivo V6 Retention Dept gone?
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Old 15-05-2019, 14:38   #62
jfman
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Re: Retention Dept gone?

Quote:
Originally Posted by Mythica View Post
The problem with that is you get variable answers depending on who you talk to and what time of day it is. Some people just don't know how it works. I'd say users like us who use forums are in the minority of knowing how to play companies.
Any call centre environment will have its staff performing to targets with the aim of minimising discounting, again that’s just how the system works across Virgin, Sky, Vodafone, EE, o2 and anyone else who does it.

When I got rid of SkyQ in favour of Virgin I kept getting call backs that were progressively worse.

I’m not sure we are in a minority - the Martin Lewis website and HotUkDeals websites are both popular and have a ton of information. If someone can afford the product without needing to research or discount then great, but it’s a fundamental contradiction to capitalism to remove differentiated pricing. If we want regulated pricing because the market is so important then it should be in state ownership or have controls on profits.
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