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Re: The state benefits system mega-thread.
DWP staff problems leave carers with years of overpaid benefit debt.
https://www.theguardian.com/society/...d-benefit-debt
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Staff shortages at the Department for Work and Pensions have led to thousands of carers being overpaid benefits that they could be repaying for years, a report by the government’s spending watchdog has found.
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Frank Field MP, chair of the work and pensions committee, said the report “devastatingly laid bare the incompetence at DWP, and its stark human cost”.
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The NAO found that staff shortages meant that many people who had notified DWP about changing circumstances had not had their details processed.
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The NAO’s investigation followed the Guardian’s revelation that a growing number of carers were facing fines and prosecutions as DWP sought to claw back overpayments.
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“The only lesson you can learn from history is that it repeats itself”
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