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RichardCoulter · 12-04-2019, 07:52

Thanks for the advice everyone. All sorted, he had damaged the cable so they repulled another one for me (no charge).

I shall be writing to let them know that the CS skills of the engineers was excellent, they couldn't have been more helpful and were totally understanding of the situation and my circumstances.

They couldn't bury the cable as there's a load of tree branches in the way, will this lead to the green protective cover rotting or should I have it buried when this is possible?

12-04-2019, 07:52	#10
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,129	Re: Will VM charge for damaged cable? Thanks for the advice everyone. All sorted, he had damaged the cable so they repulled another one for me (no charge). I shall be writing to let them know that the CS skills of the engineers was excellent, they couldn't have been more helpful and were totally understanding of the situation and my circumstances. They couldn't bury the cable as there's a load of tree branches in the way, will this lead to the green protective cover rotting or should I have it buried when this is possible?