Thread: Automatic compensation for broadband users goes live
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Old 04-04-2019, 10:19   #7
ozsat
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Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), EEtv (UHD), DAB+
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Re: Automatic compensation for broadband users goes live
The big problem a lot of people are going to get relates to this - £8 per day for a total loss of service after 2 full working days from registering the loss of service to us

So many people loose a service and think somebody else will report it and the provider can see it - and so it doesn't get fixed.

You see issues raised in the forums all the time where people are complaining about the loss of a service or issues with it - but it is too much trouble to dial 150 and report it.
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