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Originally Posted by RichardCoulter
Of course there is good and bad in any any organisation, but the organisational culture changed when David Cameron introduced his 'stricter benefits regime'.
Take a read of this:
https://www.theguardian.com/society/...isabled-people
Some claimants have even been sanctioned for arriving at an appointment early, because they were afraid of being sanctioned for being late!
The DWP denied that staff had sanction targets to meet, until proof was discovered that this was an outright lie.
Oh and they now want access to peoples private medical records:
https://www.independent.co.uk/news/u...-a8797991.html
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The issues were there long before 2010.
This thing about targets is the usual utter nonsense. If your performance is too far away from a certain level in EITHER direction, then it possibly needs looking at. Nothing whatsoever new about that concept. On the one hand it is easy to not hand out sanctions when you should, but also possible to hand out too many when perhaps you shouldn't.
Just imagine SNP in charge of benefits. They would be handing out English money at every opportunity.
The DWP do take on changes. That is mentioned in the annual independent reviews.
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providing them with employment skills rather than focusing on getting them into work.
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And when the DWP do that, there is constant complaints.