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Old 22-03-2019, 16:53   #1
RichardCoulter
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Join Date: Jan 2008
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Discount ends before the end of the contract!

Last month I negotiated a discounted deal for TV and accepted a further 12 month contract.

Each year that i've done this, the contract and offers have been for 12 months. However, after checking my bill, the discounts end in 6 months!

I'm worried that, in 6 months time, I could in theory still be in contract for a further 6 months with no discounts and no leverage. I called them today and got through to the offshore call centre, who said not to worry as new discounts can be applied in 6 months.

But why would they do this if they know I can't leave? Are they talking nonsense and is it now the norm that discounts only run for the first half of the contract?

Thanks.
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