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Originally Posted by BenMcr
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And existing customers who don't change?
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The actual speed of your service may vary, but for new customers and existing customers who change their broadband services on or after 28th February 2019, we now provide a minimum download speed guarantee.
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Its a farce and totally meaningless just as "upto" then "average" speeds etc. It just makes OFCOM look as if it is doing something.