Cable Forum - View Single Post - Superhub Dilemma, broadband down and I'm not home to help.

nomadking · 26-02-2019, 17:24

Sounds like a superhub fault where the cable modem part is working, so to VM it looks ok, but the router section isn't working so Wifi and wired connections don't work. Had it a couple of times and superhub replacement sorted it out.

If another VM customer lives nearby, a VM WiFi hotspot might be available.

26-02-2019, 17:24	#3
nomadking cf.mega poster Join Date: Apr 2004 Location: Northampton Services: Virgin Media TV&BB 350Mb, V6 STB Posts: 8,210	Re: Dilemma, broadband down and I'm not home to help. Sounds like a superhub fault where the cable modem part is working, so to VM it looks ok, but the router section isn't working so Wifi and wired connections don't work. Had it a couple of times and superhub replacement sorted it out. If another VM customer lives nearby, a VM WiFi hotspot might be available.